Terms of Use & Conditions

1. Acceptance of Terms

By accessing this website, utilizing our 24/7 live chat facility, or executing a proposal or statement of work with PRO WEB IT SERVICES LLC ("Company", "we", "us"), you agree to be legally bound by these Terms of Use and Conditions. If you do not agree with any of these terms, please discontinue use immediately.

2. Services Offered

PRO WEB IT SERVICES LLC provides specialized digital and technical services, including:

Website Development: Frontend and backend programming, CMS implementation, responsive layout optimization, API connectivity.
Software Development: Custom SaaS architecture, mobile applications, CRM/ERP engineering, automation scripts.
Search Engine Optimization (SEO): Technical site audits, keyword strategy, backlink profiles, Core Web Vitals optimization.
PPC Advertising: Paid campaign configuration, bid management, landing page split testing on Google, Meta, and search networks.
Graphic Design: User interface (UI/UX) prototypes, marketing collateral, digital promotional material.
Logo Design: Brand marks, identity guidelines, vector source assets.
Cloud Setup & Support: Infrastructure engineering, Docker/Kubernetes deployment, AWS/GCP/Azure migrations, 24/7 server monitoring.

3. 30-Day Money Back Guarantee & Refund Terms

Direct Guarantee Terms:

You can get a full refund within 30 days after payment, if you are not satisfied with our services. To get the refund, contact us by email at [email protected] and state the reason why you want a refund.

We will try to fix the issue and if you are still not satisfied we will refund your 100% amount. After completion of 30 days from the date of payment, no refund will be made. Our full terms are available on our Refund Policy page and on every official invoice.

4. Intellectual Property & Ownership

Upon receipt of full payment, all custom code, graphical designs, logos, and digital deliverables created specifically for the client are assigned 100% to the client. The client retains full commercial copyright, source code, and usage rights. Third-party open-source libraries or licensed assets remain subject to their respective open-source licenses.

5. Invoicing & Payment Methods

Invoices are generated upon project agreement and must be paid through authorized payment gateways (Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Stripe, Wire Transfer) as illustrated on our website footer. All transactions are securely processed with 256-bit SSL encryption.

6. Support SLA & Response Times

We provide a 24/7 live chat facility for client convenience. While our team monitors tickets around the clock, in the event of technical delays, our guaranteed service level agreement ensures communication within 48 hours.

7. Governing Law & Jurisdiction

These Terms shall be construed and governed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in California, USA.